Lyubov Ivanova – South–West University of Neophit Rilski, Department of Economics, Blagoevgrad, Bulgaria
Keywords:
Informed consent;
Information;
Communication;
Business negotiation
Abstract: The purpose of the paper is to highlight the utmost importance of informed consent in the context of business negotiations. Informed consent is a new topic in business, imposed by globalization that began in the 1990s. Informed consent is found in all spheres of economy and public life. Informed consent is important in the field of medicine to obtain the patient’s approval for a procedure that affects his life. For the client of the bank, this means getting to know all the conditions for raising a loan or depositing funds before the client signs the contract.
Informed consent is giving consent to use the mobile operator’s services most conveniently and acceptably for the client. In the field of tourism, this type of consent means the willingness to sign a contract on the consumption of proposed tourist services before their implementation. In all of the above situations, informed consent means that one party enters into a negotiation relationship with another, verbally or in writing, and gives permission to the other to use their data to obtain a certain type of service, in exchange for which the service provider undertakes to comply with certain ethical principles concerning the client or recipient and respect for his identity, without the right to export information.
The paper discusses the key components in the negotiation process, on which the effective finalization of the set goal depends, namely discussion, conflict, communication techniques as the main element in negotiations, the influence of the physical space, compliance with ethical principles and respect for multiculturalism.
Download full paper
7th International Scientific Conference – EMAN 2023 – Economics and Management: How to Cope With Disrupted Times, Ljubljana, Slovenia, March 23, 2023, CONFERENCE PROCEEDINGS, published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-69-1, ISSN 2683-4510, DOI: https://doi.org/10.31410/EMAN.2023
Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.
Alegsa. (n.d.). https://www.alegsa.com
Arte-Rem. (n.d.). Pregovori, Retrieved from https://b-expert.eu
Barrios, M. L. (2009). Consentimiento informado: Una praxis dialogica para la investigacion. Revista de Investigación Clínica, 61(1), 75.
Dentalcorp. (2022). The Art of Communication: Improving the Quality of Informed Consent Discussions in Dentistry. https://www.dentalcorp.ca/site/blog/2022/07/06/the-art-of-communication-improving-the-quality-of-informed-consent-discussions-in-dentistry
Faden, R. R., Beauchamp, T. L., & King, N. M. P. (1986). A history and theory of informed consent (Online ed.). New York: Oxford University Press. ISBN 978-0-19-5036862.
Fartice. (n.d). https://bg.fartice.com
Gonzalez, S. I. (2014). Consentimiento informado. Revista de la Facultad de Odontología, 8(2), 18-21. Retrieved from https://bdigital.uncu.edu.ar/objetos_digitales/-4.pdf
Lindsley, K. A. (2019). Improving quality of the informed consent process: Developing an easy-to-read, multimodal, patient-centered format in a real-world setting. Patient Education and Counseling, 102(5), 944. https://doi.org/10.1016/j.pec.2018.12.022
Murray, B. (2012, July). Informed Consent: What Must a Physician Disclose to a Patient? AMA Journal of Ethics, 14(7), 563–566.
Pace, E. (1997, August 26). P. G. Gebhard, 69, Developer Of the Term ‘Informed Consent’. The New York Times. New York. ISSN 0362-4331.
Woodruff, W. A. (1989). Letting Life Run Its Course: Do-Not-Resuscitate Orders and Withdrawal of Life-Sustaining Treatment. Scholarly Works, 7.
Yuen, A. (2014). Consent and bargaining leverage: Signaling dynamics in negotiations. APSA, 1.