Stakeholder Engagement: Actionable or Symbolic Lever? Reflections on Barriers to Involvement

Katia Giusepponi – University of Macerata – Department of Education, Cultural Heritage and Tourism, P.le Bertelli 1, c.da Vallebona, 62100 Macerata, Italy

Abstract: Stakeholder involvement represents an evolved strategic ap­proach, widely highlighted as an expression of openness and inclusiveness of organizations. However, stakeholder engagement processes and outcomes often reveal substantial issues and a lack of effectiveness. The work raises questions on how to activate this lever as a multiplier of plural value and aims to formulate possible answers based on the analysis of both the theoretical background and the reflections of specifically involved experts. An interpre­tative model is then formulated to enhance awareness of the barriers to en­gagement and to promote debate on how to overcome them.

7th International Scientific Conference – EMAN 2023 – Economics and Management: How to Cope With Disrupted Times, Ljubljana, Slovenia, March 23, 2023, SELECTED PAPERS, published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-70-7, ISSN 2683-4510, DOI: https://doi.org/10.31410/EMAN.S.P.2023

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission. 

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