JosΓ© M. NΓΊΓ±ez-SΓ‘nchez – University of MΓ‘laga, MΓ‘laga, Spain
DOI: https://doi.org/10.31410/EMAN.S.P.2022.83
6th International Scientific Conference – EMAN 2022 – Economics and Management: How to Cope With Disrupted Times, Ljubljana, Slovenia, March 24, 2022, SELECTED PAPERS, published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-58-5, ISSN 2683-4510
Abstract:
The coronavirus pandemic is having a dramatic impact on employees around the world, damaging their physical and psychosocial well-being, and triggering disengagement and affecting their resilience. This research aims to test, through a case study, the effects of a corporate wellness programme on engagement and resilience in COVID-19 times. A quantitative methodology has been used through self-administered quesΒtionnaires and two instruments; the reduced International Physical ActiviΒty Questionnaire (IPAQ), to measure the level of physical activity, and the Healthy and Resilient Organization (HERO) questionnaire to measure enΒgagement and resilience. The results reveal that a corporate well-being proΒgramme, adapted to COVID-19 times, offers a better relationship between physical activity levels and engagement and resilience, compared with other pre-pandemic programmes, proving its efficiency. In a conclusion, this case study may be helpful to convince organizations of the importance of adaptΒing their corporate well-being programmes in pandemic times, to maintain and even improve the engagement and resilience of their workforce.
Keywords:
COVID-19; Engagement; Resilience; Corporate Well-being
REFERENCES
AcuΓ±a-Hormazabal, Γ., Mendoza-Llanos, R. & Pons-Peregort, O. (2021). Burnout, engageΒment y la percepciΓ³n sobre prΓ‘cticas de gestiΓ³n en pandemia por COVID-19 que tienen trabajadores del centro sur de Chile. Estudios Gerenciales, 37(158), 104-112. https://doi. org/10.18046/j.estger.2021.158.4364
Ammar, A., Brach, M., Trabelsi, K., Chtourou, H., Boukhris, O., Masmoudi, L., … & HoekelΒmann, A. (2020). Effects of COVID-19 home confinement on eating behaviour and physΒical activity: results of the ECLB-COVID19 international online survey. Nutrients, 12(6), 1583. https://doi.org/10.3390/nu12061583
Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10(2), 170-180. https:// doi.org/10.1037/1076-8998.10.2.170
Bezner, J. R., Franklin, K. A., Lloyd, L. K., & Crixell, S. H. (2020). Effect of group health behaviour change coaching on psychosocial constructs associated with physical activiΒty among university employees. International Journal of Sport and Exercise Psychology, 18(1), 93-107. https://doi.org/10.1080/1612197X.2018.1462232
Bonanno G. A., Westphal M.& Mancini A. D. (2011) Resilience to loss and potential trauΒma. Annual Review of Clinical Psychology, 7: 511β535. https://doi.org/10.1146/ annurev-clinpsy-032210-104526
Brown, W.J., Trost, S.G., Bauman, A., Mummery, K. & Owen, N. (2004). Test-retest reliabiliΒty of four physical activity measures used in population surveys. Journal of Science and Medicine in Sport, 7(2), 205-215. https://doi.org/10.1016/S1440-2440(04)80010-0
Chandni, S. & Rahman, Z. (2020) Customer engagement and employee engagement: systematic review and future directions. The Service Industries Journal, 40:13-14, 932-959.
Chen, P., Mao, L., Nassis, G. P., Harmer, P., Ainsworth, B. E., & Li, F. (2020). Coronavirus disease (COVID-19): The need to maintain regular physical activity while taking preΒcautions. Journal of Sport and Health Science, 9(2), 103-104. https://doi.org/10.1016/j. jshs.2020.02.001
Cohn, M. A., Fredrickson, B. L., Brown, S. L., Mikels, J. A., & Conway, A. M. (2009). HapΒpiness unpacked: Positive emotions increase life satisfaction by building resilience. EmoΒtion, 9(3), 361β368. https://doi.org/10.1037/a0015952
De Klerk, J.J., Joubert, M., & Mosca, H.F. (2021). Is working from home the new workplace panacea? Lessons from the COVID-19 pandemic for the future world of work. SA Journal of Industrial Psychology, 47(0), a1883. https://doi.org/10.4102/sajip.v47i0.1883
Denyer, D. (2017). Organizational Resilience: A summary of academic evidence, business inΒsights and new thinking. BSI and Cranfield School of Management.
Diniz, T. A., Christofaro, D. G., Tebar, W. R., Cucato, G. G., Botero, J. P., Correia, M. A., … & Prado, W. L. (2020). Reduction of physical activity levels during the COVID-19 pandemΒic might negatively disturb sleep pattern. Frontiers in psychology, 11, 3356. https://doi. org/10.3389/fpsyg.2020.586157
Gallup (2021) State of the Global Workplace: 2021 Report.
Gawke, J. C., Gorgievski, M. J., & Bakker, A. B. (2017). Employee intrapreneurship and work engagement: A latent change score approach. Journal of Vocational Behavior, 100, 88-100. https://doi.org/10.1016/j.jvb.2017.03.002
Gerber, M., Jonsdottir, I.H., Lindwall, M., y Ahlborg, G. (2014). Physical activity in emΒployees with differing occupational stress and mental health profiles: A latent proΒfile analysis. Psychology of Sport and Exercise, 15(6), 649-658. https://doi.org/10.1016/j. psychsport.2014.07.012
GΓ³mez-ChacΓ³n, R., GarcΓa FernΓ‘ndez, J., Morales SΓ‘nchez, V., & HernΓ‘ndez Mendo, A. (2021). Healthy employeeβs psychosocial strengths in workers according to their physical activity level. Revista Mexicana de PsicologΓa, 38(1), 30β44.
Harter, J. K., Schmidt, F. L., Agrawal, S., Plowman, S. K., & Blue, A. (2013). The relationship between engagement at work and organizational outcomes. Gallup Poll Consulting UniΒversity Press, Washington.
Johns, G., Kesebir, S., Klein, P. G., Lee, S. Y., . . . Vugt, M. v. (2021). COVID-19 and the workΒplace: Implications, issues, and insights for future research and action. American PsyΒchologist, 76(1), 63β77. https://doi.org/10.1037/amp0000716
Kim, H. J., Jae, S. Y., Choo, J., Yoon, J. K., Kim, S. H., KΓΆnigstein, K., … & Franklin, B. A. (2019). Mediating effects of exercise capacity on the association between physical activiΒty and healthβrelated quality of life among adolescents with complex congenital heart disΒease. American Journal of Human Biology, 31(6). https://doi.org/10.1002/ajhb.23297
King, D. D., Newman, A., & Luthans, F. (2015). Not if, but when we need resilience in the workplace. Journal of Organizational Behavior, 37(5), 782β786. https://doi.org/10.1002/ job.2063
Kniffin, K. M., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S. P., Bakker, A. B., … & Vugt, M. V. (2021). COVID-19 and the workplace: Implications, issues, and insights for future research and action. American Psychologist, 76(1), 63. https://psycnet.apa.org/doi/10.1037/ amp0000716
Kohl, H. W., 3rd, Craig, C. L., Lambert, E. V., Inoue, S., Alkandari, J. R., Leetongin, G., KahlΒmeier, S., & Lancet Physical Activity Series Working Group (2012). The pandemic of physΒical inactivity: global action for public health. The Lancet, 380(9838), 294β305. https://doi. org/10.1016/S0140-6736(12)60898-8
Luthans, F., & Youssef, C. M. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics, 33(2), 143β160. https://doi.org/10.1016/j.orgdyn.2004.01.003
Maugeri, G., Castrogiovanni, P., Battaglia, G., Pippi, R., DβAgata, V., Palma, A., … & MusumeΒci, G. (2020). The impact of physical activity on psychological health during Covid-19 panΒdemic in Italy. Heliyon, 6(6), e04315. https://doi.org/10.1016/j.heliyon.2020.e04315
NΓΊΓ±ez-SΓ‘nchez, J. M., GΓ³mez-ChacΓ³n, R., Jambrino-Maldonado, C., & GarcΓa-FernΓ‘ndez, J. (2021). Corporate Well-Being Programme in COVID-19 Times. The Mahou San Miguel Case Study. Sustainability, 13(11), 6189. https://doi.org/10.3390/su13116189
Salanova, M. (2020). How to survive Covid-19? Notes from organisational resilience (ΒΏCΓ³mo sobrevivir al Covid-19? Apuntes desde la resiliencia organizacional). International JourΒnal of Social Psychology, 35(3), 670-676. https://doi.org/10.1080/02134748.2020.1795397
Salanova, M., Llorens, S., Cifre, E., & MartΓnez, I. M. (2012). We need a hero! Toward a validaΒtion of the healthy and resilient organization (HERO) model. Group & Organization ManΒagement, 37(6), 785-822. https://doi.org/10.1177/1059601112470405
Schaufeli, W. B., Salanova, M., GonzΓ‘lez-RomΓ‘, V. y Bakker, A. B. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3, 71-92. https://doi.org/10.1023/A:1015630930326
Sparling, P. B. (2010). Worksite health promotion: principles, resources, and challenges. PreΒventing chronic disease, 7(1):A25. Epub 2009 Dec 15. PMID: 20040240; PMCID: PMC2811520.
Wang, C., Pan, R., Wan, X., Tan, Y., Xu, L., Ho, C. S., & Ho, R. C. (2020). Immediate psychologΒical responses and associated factors during the initial stage of the 2019 coronavirus disease (COVID-19) epidemic among the general population in China. International journal of enΒvironmental research and public health, 17(5), 1729. https://doi.org/10.3390/ijerph17051729
World Health Organization (WHO). Coronavirus disease 2019 (COVID-19) Situation Reportβ51, 2020. Retrieved January 15, 2022, from https://www.who.int/docs/default-source/coronaΒviruse/situation-reports/20200311-sitrep-51-covid-19.pdf?sfvrsn=1ba62e57_10

Recent Comments