Xhulio Mitre – University of Tirana, Faculty of Economics, Rruga Arben Broci 1, Tiranë 1001, Albania
Nevila Baci – University of Tirana, Faculty of Economics, Rruga Arben Broci 1, Tiranë 1001, Albania

Keywords:
Interaction design;
Software development;
Albania;
Survey design;
Human-computer interaction

DOI: https://doi.org/10.31410/EMAN.2024.577

Abstract: The software development sector in Albania has experienced sig­nificant growth in recent years, with the presence of both Albanian and for­eign capital. Many sectors of the economy have been positively impacted by the digitalization of their services and operations. However, research studies on the software sector and their practices are limited. Furthermore, studies on integrating interaction design (ID) practices in software development meth­odologies are yet to be available. The scope of this paper is to identify crit­ical elements that should be considered when designing a survey on ID as­sessment. The paper analyzes the importance of ID practices, examines simi­lar research surveys on ID implementation, assesses the current landscape of the software sector in Albania, and presents expert opinions on designing and conducting surveys to better achieve the results. Based on the analysis, the au­thors propose a survey framework customized to the context of the software development sector in Albania.

Download full paper

8th International Scientific Conference – EMAN 2024 – Economics and Management: How to Cope With Disrupted Times, Rome, Italy, March 21, 2024, CONFERENCE PROCEEDINGS, published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-83-7, ISSN 2683-4510, DOI: https://doi.org/10.31410/EMAN.2024

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission. 

Suggested citation
Mitre, X., & Baci, N. (2024). Designing an Effective Survey to Assess Interaction Design Practices in the Software Development Sector in Albania. In C. A. Nastase, A. Monda, & R. Dias (Eds.), International Scientific Conference – EMAN 2024: Vol 8. Conference Proceedings (pp. 577-587). Association of Economists and Managers of the Balkans. https://doi.org/10.31410/EMAN.2024.577

REFERENCES

Abelein, U., Sharp, H., & Paech, B. (2013). Does involving users in software development really influence system success?. IEEE Software, 30(6), 17-23. doi: 10.1109/MS.2013.124

Agile Alliance. (2001, February). Manifesto for Agile Software Development. Agile Manifesto. Retrieved March 15, 2024, from https://agilemanifesto.org/ 

AKSHI (NAIS). (n.d.). Retrieved March 15, 2024, from https://akshi.gov.al/ 

Alahmari, F., & Anandhavalli, M. (2018). Using Design Thinking in Information System De­velopment: A Survey. 2018 21st Saudi Computer Society National Computer Conference (NCC). doi:10.1109/ncg.2018.8593149

Alite, E., & Shurdi, O. (2021). Implementation of cloud computing in Albania and related secu­rity concerns. ICCGI 2020: The Fifteenth International Multi-Conference on Computing in the Global Information Technology, ISBN: 978-1-61208-793-1

Alvear-Suarez, A., Vara-Mesa, J. M., & Bollati, V. (2020). Impact of the new Software devel­opment methodologies in Puerto Rico: An exploratory survey. 2020 15th Iberian Confer­ence on Information Systems and Technologies (CISTI). doi:10.23919/cisti49556.2020.91

Ardito, C., Buono, P., Caivano, D., Costabile, M. F., Lanzilotti, R., & Dittrich, Y. (2014). Hu­man-Centered Design in Industry: Lessons from the Trenches. Computer, 47(12), 86–89. doi:10.1109/mc.2014.355

Chang, D., Li, F., & Huang, L. (2020). A User-centered Evaluation and Redesign Approach for E-Government APP. 2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). doi:10.1109/ieem45057.2020.9309856.

Collazos, C. A., Ortega, M., Granollers, A., Rusu, C., & Gutierrez, F. L. (2016). Human-Com­puter Interaction in Ibero-America: Academic, Research, and Professional Issues. IT Pro­fessional, 18(2), 8–11. doi:10.1109/mitp.2016.38

Eurostat. (2008). NACE Rev. 2 Statistical classification of economic activites in the European Community (p. 78).

Gjika, I., & Pano, N. (2020). Effects of ICT in Albanian tourism business. Academic Journal of Interdisciplinary Studies, 9(6), 252-263. DOI: https://doi.org/10.36941/ajis-2020-0129 

Hussein, I., Mahmud, M., & Tap, A. O. M. (2014, September). A survey of user experience prac­tice: a point of meet between academic and industry. In 2014 3rd International Conference on User Science and Engineering (i-USEr) (pp. 62-67). doi:10.1109/iuser.2014.7002678

Hynninen, T., & Jantunen, S. (2022, May). Questionnaire Approach for Assessing Software En­gineering and Quality Assurance Practices. In 2022 45th Jubilee International Convention on Information, Communication and Electronic Technology (MIPRO) (pp. 1301-1306). IEEE. DOI: 10.23919/MIPRO55190.2022.9803658

Hynninen, T., Kasurinen, J., Knutas, A., & Taipale, O. (2018). Software testing: Survey of the industry practices. 2018 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO). doi:10.23919/mipro.2018.8400261

INSTAT. (2023). Active Enterprises according to NVE 2 digits, Variables and Year. Re­trieved March 14, 2024, from https://databaza.instat.gov.al:8083/pxweb/sq/DST/START__BR__BRENT__BR0/BR0025/ 

INSTAT. (2023). Active Enterprises by Economic Activity, Size by Number of Employees, Var­iables and Year. Retrieved March 14, 2024, from https://databaza.instat.gov.al:8083/pxweb/sq/DST/START__BR__BRENT__BR0/BR0012/  

INSTAT. (2023). Business Registers. Retrieved April 1, 2024, from https://www.instat.gov.al/al/temat/industria-tregtia-dhe-sh%C3%ABrbimet/regjistrat-e-biznesit/#tab2  

Kendall, K. E., & Kendall, J. E. (2020). Systems analysis and design. (10th edition, pp. 40-52) Pearson.

Leka, B., & Hoxha, K. (2024). Software engineering methodologies in programming companies in Albania. Engineering Applications, 3(1), 85–91. Retrieved from https://publish.mersin.edu.tr/index.php/enap/article/view/1506  

Mema, B., & Basholli, F. (2023). Internet of Things in the development of future businesses in Albania. Advanced Engineering Science, 3, 196-205.

Milosz, M., & Chmielewska, M. (2020). Usability Testing of e-Government Online Services Using Different Methods – a Case Study. 2020 13th International Conference on Human System Interaction (HSI). doi:10.1109/hsi49210.2020.9142628

Official Gazette no. 84. (2022). On the approval of the Intersectoral Strategy. Digital Agenda of Albania 2022-2026. VKM no. 370.

Ogunyemi, A. A., Lamas, D., Lárusdóttir, M. K., & Loizides, F. (2018). A Systematic Mapping Study of HCI Practice Research. International Journal of Human–Computer Interaction, 1–26. doi:10.1080/10447318.2018.15

Pano, N., & Angjeli, G. (2023). Operation of Digital Banking Products in Albania. Economic Alternatives, (4), 867-878. DOI: https://doi.org/10.37075/EA.2023.4.12 

Pressman, R. S., & Maxim, B. R. (2015). Software engineering: a practitioner’s approach. (8th edition, pp. 41-85) New York, NY Mc Graw Hill Education.

Puspitasari, I., Indah Cahyani, D., & Taufik. (2018). A User-Centered Design for Redesigning E-Government Website in Public Health Sector. 2018 International Seminar on Application for Technology of Information and Communication. doi:10.1109/isemantic.2018.8549726.

Rogers, Y., Sharp, H., & Preece, J. (2023). Interaction design: Beyond Human-Computer Inter­action (6th ed., pp. 10-12). Hoboken, New Jersey John Wiley & Sons, Inc.

Santos, I., C Filho, J. C., & Souza, S. R. (2020, October). A survey on the practices of mobile ap­plication testing. In 2020 XLVI Latin American Computing Conference (CLEI) (pp. 232- 241). IEEE. 10.1109/CLEI52000.2020.00034

Schwaber, K., & Sutherland, J. (2020). The scrum guide. 2020. Retrieved March 15, 2024, from https://scrumguides.org/docs/scrumguide/v2020/2020-Scrum-Guide-US.pdf#zoom=100 

Tomorri, I., Domi, Sh, Çera, G. E., Remzi Keco, R., & Kapaj, I. L. I. R. (2024). Examina­tion of the Importance and Level of Application of Digitization in the Rural Sector, the Case of Albania. WSEAS Transactions on Business and Economics, 21, 528-543. DOI: 10.37394/23207.2024.21.44

Villafiorita, A. (2014). Introduction to software project management. (pp. 205-227) CRC Press.

Xhafaj, E. (2019). Overview of the Digitalisation of Banking Services in Albania. Sustainable Development GOALS 2030: Challenges for South and Eastern European Countries and the Black Sea Region, 447.

Share this