Brikene Dionizi – University of Shkoder โLuigj Gurakuqiโ, Economic Faculty, 4001, Shkoder, Albania
Donika Kรซrรงini – Agricultural University of Tirana, Faculty of Economics and Agribusiness, 4000, Tirana, Albania
Nertila Ljarja – University of Shkoder โLuigj Gurakuqiโ, Faculty of Social Sciences, 4001, Shkoder, Albania
Keywords:
Innovation;
Digitalization;
Western Balkans
Abstract: This paper explores the integral role of innovation and digitalizaยญtion in driving economic growth and enhancing the competitive landscape for businesses in the Western Balkans (WBs). By analyzing comprehensive data from the Balkan Barometer, this study identifies the current state of digiยญtal adoption, the barriers to further digitalization, and the effectiveness of reยญgional digital policies. The paper categorizes the types of innovation, each contributing uniquely to organizational strategies and processes. Additionยญally, it discusses the transformative impact of digital technologies, highlightยญing their role in process and product innovation. Special attention is given to the challenges faced by businesses in the WBs. The findings suggest that while digital technologies offer significant opportunities for innovation and competitive advantage, substantial obstacles hinder their full utilization.

Download full paper

8th International Scientific Conference – EMAN 2024 – Economics and Management: How to Cope With Disrupted Times, Rome, Italy, March 21, 2024, CONFERENCE PROCEEDINGS, published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-83-7, ISSN 2683-4510, DOI: https://doi.org/10.31410/EMAN.2024
Creative Commons Nonย Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.ย
REFERENCES
Akpoviroro, K. S., Amos, A. O., & Oladipo, A. O. (2019). The Impact of Process Innovation on Orยญganisational Performance. Acta Universitatis Danubius. OEconomica, 15(2), 115โ132.
Akter, S., Michael, K., Uddin, M. R., McCarthy, G., & Rahman, M. (2022). Transforming business using digital innovations: The application of AI, blockchain, cloud and data analytics. Annals of Operations Research, 308(1), 7โ39. https://doi.org/10.1007/s10479-020-03620-w
Albort-Morant, G., Leal-Rodrรญguez, A. L., & De Marchi, V. (2018). Absorptive capacity and relationยญship learning mechanisms as complementary drivers of green innovation performance. Jourยญnal of Knowledge Management, 22(2), 432โ452. https://doi.org/10.1108/JKM-07-2017-0310
Arkhipova, D., & Bozzoli, C. (2018). Digital Capabilities. In G. Bongiorno, D. Rizzo, & G. Vaia (Eds.), CIOs and the Digital Transformation: A New Leadership Role (pp. 121โ146). Springยญer International Publishing. https://doi.org/10.1007/978-3-319-31026-8_8
Bagherzadeh, M., Markovic, S., Cheng, J., & Vanhaverbeke, W. (2020). How Does Outside-In Open Innovation Influence Innovation Performance? Analyzing the Mediating Roles of Knowledge Sharing and Innovation Strategy. IEEE Transactions on Engineering Manageยญment, 67(3), 740โ753. https://doi.org/10.1109/TEM.2018.2889538
Barometer Balkan. (2024). Balkan Barometer |. Balkan Barometer Business Perceptions. https:// www.rcc.int/balkanbarometer/results/1/
Beltagui, A., Rosli, A., & Candi, M. (2020). Exaptation in a digital innovation ecosystem: The disruptive impacts of 3D printing. Research Policy, 49(1), 103833. https://doi.org/10.1016/j. respol.2019.103833
Castro-Leon, E., & Harmon, R. (2016). Cloud as a Service: Understanding the Service Innovation Ecosystem. Apress.
Chirumalla, K. (2021). Building digitally-enabled process innovation in the process indusยญtries: A dynamic capabilities approach. Technovation, 105, 102256. https://doi.org/10.1016/j.technovation.2021.102256
Christensen, C. M., McDonald, R., Altman, E. J., & Palmer, J. E. (2018). Disruptive Innovation: An Intellectual History and Directions for Future Research. Journal of Management Studies, 55(7), 1043โ1078. https://doi.org/10.1111/joms.12349
Coccia, M. (2017). Sources of technological innovation: Radical and incremental innovation probยญlem-driven to support competitive advantage of firms. Technology Analysis & Strategic Manยญagement, 29(9), 1048โ1061. https://doi.org/10.1080/09537325.2016.1268682
Esposito De Falco, S., Renzi, A., Orlando, B., & Cucari, N. (2017). Open collaborative innovation and digital platforms. Production Planning & Control, 28(16), 1344โ1353. https://doi.org/10.1080/09537287.2017.1375143
Foss, N. J., & Saebi, T. (2017). Fifteen Years of Research on Business Model Innovation: How Far Have We Come, and Where Should We Go? Journal of Management, 43(1), 200โ227. https://doi.org/10.1177/0149206316675927
Goni, J. I. C., & Van Looy, A. (2022). Process innovation capability in less-structured business proยญcesses: A systematic literature review. Business Process Management Journal, 28(3), 557โ 584. https://doi.org/10.1108/BPMJ-07-2021-0487
Kurtmollaiev, S., & Pedersen, P. E. (2022, April 25). Bringing together the whats and hows in the service innovation literature: An integrative frameworkโKurtmollaievโ2022โInternationยญal Journal of Management ReviewsโWiley Online Library. https://onlinelibrary.wiley.com/doi/full/10.1111/ijmr.12297
Lang, G., & Triantoro, T. (2022). Upskilling and Reskilling for the Future of Work: A Typology of Digital Skills Initiatives. Information Systems Education Journal, 20(4), 97โ106.
Leminen, S., Rajahonka, M., Wendelin, R., & Westerlund, M. (2020). Industrial internet of things business models in the machine-to-machine context. Industrial Marketing Manageยญment, 84, 298โ311. https://doi.org/10.1016/j.indmarman.2019.08.008
Liu, W., & Atuahene-Gima, K. (2018). Enhancing product innovation performance in a dysยญfunctional competitive environment: The roles of competitive strategies and marยญket-based assets. Industrial Marketing Management, 73, 7โ20. https://doi.org/10.1016/j.indmarman.2018.01.006
Mahmoud, M. A., Hinson, R. E., & Anim, P. A. (2017). Service innovation and customer satยญisfaction: The role of customer value creation. European Journal of Innovation Manageยญment, 21(3), 402โ422. https://doi.org/10.1108/EJIM-09-2017-0117
Mrdoviฤ, P. (2023, July 6). The role of digitalisation in transforming Western Balkans socieยญties. รsterreichische Gesellschaft Fรผr Europapolitik. https://www.oegfe.at/policy-briefs/the-role-of-digitalisation-in-transforming-western-balkan-societies/?lang=en
Nielsen, K. R. (2020). Policymakersโ views on sustainable end-user innovation: Implicaยญtions for sustainable innovation. Journal of Cleaner Production, 254, 120030. https://doi.org/10.1016/j.jclepro.2020.120030
Petruลกiฤ, I., & ฤukanoviฤ, B. (2023). Resilience in Remote Working in Four Countries of the Western Balkans. In I. Karabegovic, A. Kovaฤeviฤ, & S. Mandzuka (Eds.), New Technoloยญgies, Development and Application VI (pp. 473โ483). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-34721-4_51
Rachinger, M., Rauter, R., Mรผller, C., Vorraber, W., & Schirgi, E. (2018). Digitalization and its influence on business model innovation. Journal of Manufacturing Technology Manageยญment, 30(8), 1143โ1160. https://doi.org/10.1108/JMTM-01-2018-0020
Radziwon, A., & Bogers, M. (2019). Open innovation in SMEs: Exploring inter-organizationยญal relationships in an ecosystem. Technological Forecasting and Social Change, 146, 573โ 587. https://doi.org/10.1016/j.techfore.2018.04.021
Rajala, R., Brax, S. A., Virtanen, A., & Salonen, A. (2019). The next phase in servitization: Transยญforming integrated solutions into modular solutions. International Journal of Operations & Production Management, 39(5), 630โ657. https://doi.org/10.1108/IJOPM-04-2018-0195
Rayna, T., & Striukova, L. (2021). Involving Consumers: The Role of Digital Technologies in Promoting โProsumptionโ and User Innovation. Journal of the Knowledge Economy, 12(1), 218โ237. https://doi.org/10.1007/s13132-016-0390-8
RCC. (n.d.). https://www.rcc.int/balkanbarometer/results/1/business
Rubin, G. D., & Abramson, R. G. (2018). Creating Value through Incremental Innovation: Manยญaging Culture, Structure, and Process. Radiology, 288(2), 330โ340. https://doi.org/10.1148/radiol.2018171239
Rubin, G. D., & Abramson, R. G. (2018). Creating value through incremental innovation: Manยญaging culture, structure, and process. Radiology, 288(2), 330-340.
Saridakis, G., Idris, B., Hansen, J. M., & Dana, L. P. (2019). SMEsโ internationalisation: When does innovation matter? Journal of Business Research, 96, 250โ263. https://doi.org/10.1016/j.jbusres.2018.11.001
Scuotto, V., Beatrice, O., Valentina, C., Nicotra, M., Di Gioia, L., & Farina Briamonte, M. (2020). Uncovering the micro-foundations of knowledge sharing in open innovation partยญnerships: An intention-based perspective of technology transfer. Technological Forecastยญing and Social Change, 152, 119906. https://doi.org/10.1016/j.techfore.2019.119906
Tidd, J., & Bessant, J. R. (2020). Managing Innovation: Integrating Technological, Market and Organizational Change. John Wiley & Sons.
Tosheva, E., & Petrishkova, I. (2020, December). Social Economy as a Main Driver of Economยญic and Social Development in the Western Balkans and Visegrad Region [Monograph]. Asยญsociation for education Mladiinfo International North Macedonia. https://bit.ly/38IO9Rh
Tushman, M. L., & Smith, W. (2017). Organizational Technology. In The Blackwell Companion to Organizations (pp. 386โ414). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781405164061.ch17
Yin, D., Ming, X., & Zhang, X. (2020). Sustainable and smart product innovation ecosystem: An integrative status review and future perspectives. Journal of Cleaner Production, 274, 123005. https://doi.org/10.1016/j.jclepro.2020.123005
Zach, F. J., Nicolau, J. L., & Sharma, A. (2020). Disruptive innovation, innovation adoption and incumbent market value: The case of Airbnb. Annals of Tourism Research, 80, 102818. https://doi.org/10.1016/j.annals.2019.102818
