Aleksandar Vekić, Jelena Borocki, Angela Fajsi
Faculty of Technical Sciences, Trg Dositeja Obradovica 6, Novi Sad, Serbia

2nd International Scientific Conference – EMAN 2018 – Economics and Management: How to Cope With Disrupted Times, Ljubljana – Slovenia, March 22, 2018, CONFERENCE PROCEEDINGS published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; Faculty of Management Koper, Slovenia; Doba Business School – Maribor, Slovenia; Integrated Business Faculty – Skopje, Macedonia; Faculty of Management – Zajecar, Serbia, ISBN 978-86-80194-11-0


The new era in banking can rightly be called digital. Development of internet technologiesand modern solutions for banks operating are providing a high level of changes in business models. Digital banking is rapidly growing area where users quickly and easily adopt new changes, because they understand their importance in facilitating everyday life. Emphasis is placed on the improvement of the payment system and development of all its segments. The introduction of innovations in the banking sector also leads to an improvement in the quality of services, development of employees, leads to better recognition in a very competitive market, strengthening the stability of banking business with increased revenue and higher growth rate.This applies in particular to the ubiquitous use of modern technology, IT solutions and software, in the functioning of financial services, giving them an entirely new dimension and creating a new concept called FinTech. The expectations are that these changes will accelerate even further, the longer – term impact on the bank’s operating income will be even greater and the performance of services  more efficiently. This will allow the banking sector to survive and adapt in very challenging time, and lead to sustainable development. Therefore, it is necessary to pay special attention to the impact of innovations on the digital world in banking.

Key words

digital innovation, banks, FinTech, payment system, development


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